USPS First Class Mail – Transit times can vary between orders. Please allow up to 14 business days.
UPS Shipping – Orders are currently arriving between 5 to 7 business days once in the hands of UPS but can run longer.
These services are delivered Monday-Friday. Weekend deliveries and pickups are not available at this time.
Thank you for your patience as we work to fulfill your order as quickly as possible. Shipping times are not guaranteed. Please note that shipping and processing times are separate. Shipping times are dependent on the carrier selected.
Some orders may be subject to additional verification which can cause slightly longer processing times. In the event your order requires additional verification, our staff will reach out to you via the phone number or email provided on the order. Please be patient as these procedures are put in place to provide an extra measure of security to both you and our business. Questions and additional information about your verification can be addressed to firstname.lastname@example.org.
Aire shipping when using “Standard Overnight Shipping”. Our edibles are NOT heat resistant. That being said cold shipping does not guarantee items will be delivered cold. This is an additional measure to help while in transit. Other criteria for overnight shipping: your order MUST be ordered before 1pm EST Monday-Thursday.
If your order is placed after 1pm EST the order will ship the next business day. If for any reason your package is held up because of other verification needed on your order from us, the order will ship once the information is verified and overnight shipping costs WILL NOT be subject to refund.
Orders typically ship from within 1-4 business days via USPS or UPS. If, after ordering, we discover an item is illegal in your state we reserve the right to cancel and refund the order.
Our vape cartridges are compatible with any 510-threaded battery. Batteries are not included with our vape cartridges and must be purchased separately.
Clogging commonly occurs when oil seeps past the coil or excess vapor cools and then condenses along the walls of the inner cartridge. When enough oil ends up in the airway between the coil and the exit of the mouthpiece, the buildup can block the ability to draw air through the mouthpiece. This can often be prevented by taking short, light hits and not overheating your oil.
We’ve put together a guide for fixing clogged vapes including a full breakdown of best practices so you get the best performance from your vape.
It’s important to make sure your vape cartridge is fully primed before use in order to prevent burning your coil and creating a bad taste while vaping. The first thing you should do is identify that the 4 intake holes at the base of the cartridge are fully covered by oil. If they aren’t then you will need to wait until they are covered before you attempt to use the cartridge.
If the holes are covered, use a short 1-2 second preheat and take a short hit to test if you get vapor. If yes, continue to use as the coil is primed.
If you aren’t getting vapor or if the intake holes aren’t covered you will need to either wait until the holes are covered by storing the cartridge upright and waiting for the oil to fall and saturate the coil. Note this can take over 24 hours due to the thickness of the oil. A way to accelerate the process is by heating the bottom half of the cartridge with a hairdryer for ~60 seconds or until oil has fully covered the intake holes. This can also be done by putting the cartridge in a plastic bag and using a tool to submerge the bag in hot water while keeping the cartridge vertical.
Once intake holes are covered, attempt to hit your cartridge. If you still cannot produce vapor, repeat the reheat process.
The US Government recently passed a piece of legislation known as the PACT Act. This new law implements additional requirements to the shipping of vape and tobacco products. Aire is fully complying with all requirements, one of which is that vape deliveries must be signed for upon delivery. USPS does not require signatures for packages that do not contain vape cartridges.
A “Frequently Asked Questions” response just isn’t enough, so we’ve dedicated an entire section to breaking down Delta 8 and its place in the world of the cannabinoids. Click HERE to learn all about this legal THC and its amazing properties. If you’re looking for a tasty treat, check out our Delta 8 Gummies.
CBD, or cannabidiol, is a compound in the cannabis plant with proven therapeutic benefits. It does not get you high, but it has been shown to be effective in treating a wide range of ailments, and there are currently numerous government-backed studies being conducted on its many uses. CBD can be paired with other parts of the cannabis plant to enhance or change its effects. That is often why you will see terpenes or other cannabinoids in our oils.
Terpenes exist in almost every plant and fruit. They are aromatic oils that exist to lure pollinators and repel predators. Often, your favorite cannabis strains are defined by their terpene flavor profile. Cannabis terpenes actually come from the same glands that create the cannabinoids, and it is thought that they play a role in differentiating the effects of each strain.
Our CBD and Delta 8 products benefit from what is known as the “Entourage or Ensemble effect.” This dictates that each cannabinoid grows more potent when other compounds from the cannabis plant are present. In short, the effects are magnified. Terpenes and the other cannabinoids help make CBD and Delta 8 far more effective than they would be on their own, which results in more effective treatment. Check out our glossary of cannabinoid terms and learn about all of the ingredients in our products.
Aire’s MCT (medium-chain triglycerides) is a coconut-derived carrier oil. A carrier oil is any plant-based oil that helps “carry” the cannabis compounds into your body by diluting them into a more easily digestible state.
Tinctures are intended to be taken under the tongue, but they can also be applied to the skin in small amounts. Note they will not enter the bloodstream if applied to the skin.
When using orally, place desired amount under your tongue and hold them in place for 90 seconds before swallowing.
All vape cartridge purchases require age verification. Please follow the step-by-step instructions at checkout. Some purchases may require proof of photo identification. For all questions regarding this, please contact our support team.
Yes, if you order more than $99 worth of product, Aire will waive your shipping fee.
Yes, Aire offers seasonal cold shipping. Cold shipping requires the use of UPS Standard Overnight Shipping. Cold shipping is not available for purchases that include vape cartridges. Our edibles are not heat resistant in warmer temperatures. If you do not select cold shipping, your edibles are at a higher risk of melting while in transit.
All vape products (also known as Electronic Nicotine Delivery Systems or ENDS) are subject to a special tax as a result of the PACT Act’s (Prevent All Cigarette Trafficking Act of 2009) 2021 amendment to the Jenkins Act. This act revises provisions governing the collections of taxes on, and trafficking in, cigarettes and smokeless tobacco. ENDS are now defined by the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) as “any electronic device that, through an aerosolized solution, delivers nicotine, flavor, or any other substance to the user inhaling from the device.”
Taxable states include the following:
District of Columbia
“DC Vapor Excise Tax” – 80% of the wholesale price
“GA Vapor Excise Tax- Closed System” – $0.05/mL
“IL State Vapor Tax” – 15% of the wholesale price
“KS State Vapor Excise Tax” – $0.05/mL
“KY Vapor Excise Tax- Closed System” – $1.50/cartridge
“ME State Vapor Excise Tax” – 43% of the wholesale price
“MA State Vapor Excise Tax” – 75% of the wholesale price
“MA Vapor Prepaid Sales Tax” – 6.25% of the wholesale price + excise tax
“OR State Vapor Products” – 65% of the wholesale price
“PA State Vapor Excise Tax” – 40% of the wholesale price
“WA Vapor Excise Tax- Closed System” – $0.27/mL
“WV State Vapor Tax” – $0.075/mL
“WI State Vapor Excise Tax” – $0.05/mL
“WY State Vapor Excise Tax” – 15% of the wholesale price
*If no wholesale price, the tax will be collected on the percentage of the MSRP.
*Taxes are calculated on the base price and will not take any coupons/discounts/promotions into account.
*Excise tax is required for ALL customers unless you are an approved wholesaler/distributor with an active tobacco license for your state and a valid reseller’s exemption certificate.
*Tax rates are subject to change at the respective states’ discretions. These updates will happen automatically. We will do our best to keep this information updated.